“Palm Associates has distinguished itself through professionalism, technical rigor, efficiency, responsiveness, and strong collaboration. Across major World Bank-supported research assignments, the firm delivered high-quality data under tight timelines and difficult field conditions, making it a trusted partner for complex survey management and evaluation work.” Senior Social Protection Specialist and Task Team Leader, World Bank Group Contact: [email protected] | Tel: +260 761 595 569 Source: Recommendation letter dated 27 August 2025 “Palm Associates is a highly competent and professional research firm with strong capacity across the full research cycle, from instrument design and data collection to quantitative and qualitative analysis and reporting. Over more than 15 years of collaboration, their work has consistently met - and often exceeded - expectations.” Vice President, International Development, American Institutes for Research Contact: c/o American Institutes for Research, 100 Europa Drive, Suite 315, Chapel Hill, NC 27517, USA | Tel: +1 202 403 5000 | [email protected] Source: Reference letter dated 25 August 2025 “Palm Associates successfully delivered complex education data collection assignments for the Catch Up programme, including monitoring across 72 schools and endline survey work across 273 schools. The firm demonstrated responsiveness, strong data-quality discipline, and commitment under challenging field conditions, achieving a final survey attrition rate of less than 10%.” Director of Research, Learning & Evaluation, TaRL Africa Contact: [email protected] | www.teachingattherightlevel.org Source: Recommendation letter dated 22 August 2025
